Inbound mailbox

A shared inbox for incoming mail that knows which contact and registration a message belongs to.

What it is

Incoming e-mails are matched to a contact and a registration, so when you reply you see the context. You mark messages as handled, reply straight from the system, create a contact from an unknown sender and train the spam filter with one click. Threads have a status, an owner and a date to come back to them.

What it does for you

  • No customer question gets lost in a colleague's personal mailbox.
  • When replying you have the registration and the invoice in front of you, with nothing to look up.
  • The team sees what is handled and what is still waiting.

Other features

Contacts, companies, taxonomies, tasks, calendar Email campaigns and templates Public catalogue and sign-up form Registrations, states, capacity Certificates from the default template Custom certificate templates Invoicing, expenses, profitability Online payments through your own gateway Accounting exports Participant and lector portals Waiting list Promotions, pricing rules, contracts Branding of the site and e-mails Custom domain for the public site Named mailboxes and retention Company sign-in (SSO) Peppol e-invoicing Fixed exchange rates Responsibilities within an organisation API Several organisations under one roof